Center For Sight at 1815 State Street in Watertown, New York

Customer Reviews about Center For Sight

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  The office environment and most of the staff are great. I have had almost 10 appointments in the last 6 months testing and diagnosing an eye issue. Dr. Crane finally made a thoroughly thought out decision to do surgery after several of these two hour - major testing appointments. I called after a month after this last decision making appointment to see if there were any updates on the surgery. They called me in to set up a "consult" with Dr. Koloms. She approached abruptly and was shaking her head at the few notes her assistant had taken. She asked if I had had a prism test and I said "Yes, several." She would have known this if she had even glanced at my paperwork. Dr. Koloms then told me that "I didn't want surgery, it's not fun for an adult...it might not even work." Correct, Dr. Koloms, I do not WANT surgery. I was told I needed it. YES I absolutely want this problem to be fixed in the most appropriate way - but didn't Dr.Crane already decide this? She did one simple prism test and said that she wanted me to come back next week for testing and again in 4 weeks. Why the wait? No explanation. In fact, there was no explanation for anything. I sensed some major animosity between her and Dr.Crane who has done so much work with me. In any environment, this is unprofessional. I told her my biggest concern was driving and that I was about to be alone...I'm cut off by "Yeah, well." I will not be revisiting this Dr. Koloms and absolutely will advise against anyone seeing her. This process has been emotionally draining and her 5 minute appointment completely flipped any hope I had of my eye issue being fixed. I am not one to constantly complain on reviews, in fact I often write deserving positive reviews. As a patient I expect to be taken seriously. As someone who has spent hundreds of dollars on appointments that she is claiming were pointless, I am extremely disappointed in the lack of collaboration and communication within the practice.
  October 22, 2017

  by Whitney Cota
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  I just called to make my yearly appointment and was asked what I needed to be seen for and I said I'm on Plaquenil and I need to check my prescription. I've been going here for probably 25 years and have been on Plaquenil the whole time and if one glasses the whole time and have never had to have two appointments. She told me that I would need to make two appointments one with dr. Sahni for the Plaquenil issue and one with dr. Burke for the glasses! I asked her I've been going there for 20 years and have never had to make two appointments I've always seen dr. Burke. I said well will my insurance cover both appointments. And she said I don't know. I said well nevermind then I don't know why I've never had to do it before and all these years. And she said okay goodbye. Nothing like losing a regular customer of 25 years! I believe her name was Chiquita. It's too bad because I really like dr. Burke my daughter has been going there since she was a toddler and she just turned 29 today it's too bad
  February 08, 2017

  by Mary Nowak

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